The NHS has had a digital revolution over the last few years. Since then, many health conditions have progressed with apps etc, and certain teams and areas are moving ahead faster than others. This brings a risk that people will get left behind.What can the NHS do to make sure patients don’t suffer from digitalexclusion? Look at the high-level benefits of digital and teams and areas that are leading the way. What are they doing to bring their patients (and staff/doctors) on the journey. Not everyone has access to digital devices and NHS is becoming digitally & technologically advanced at very fast speed; how is this cohort supported? Look at best practice within the NHS and the public sector.How has industry managed this – example online banking How other countries & Sectors have adopted to this issue.
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